If y'all are experiencing Adventure Sync issues, read below to learn almost the nearly common problems and how to fix them. If you don't meet your specific result on the list, contact u.s.a. via in-app support so we tin can provide you lot with more personalized troubleshooting.

How do I know if Adventure Sync is activated?

Adventure Sync is an optional mode that you can toggle on or off in your Settings menu. You tin ostend that information technology is activated by ensuring that "Gamble Sync" is checked.

Take a chance Sync isn't tracking my fitness progress.

  • Make sure your phone has the required sensors to runway your distance and steps.

  • Make sure your device's location permissions are prepare to "ever let" Pokémon GO to admission your location even when the app is airtight.

    • For Android:

      • Admission the Pokémon GO App permissions from your device'due south Settings -> Apps & notifications -> Pokémon GO -> Permissions -> and toggle on "Location", and brand sure "Location" is toggled on.

      • Delight note that some phones may require a unlike path to enabling location permissions in the settings menu.

    • For iOS:

      • Go to iOS Settings -> Privacy -> Location Services -> Pokémon Get -> and turn Location Permissions to "Always"

  • Open the Google Fit or Apple Health app to ensure that your device is properly recording your fitness progress and that the Pokémon Become app is connected:

    • For Apple tree Health:

      • Open Apple tree Health

      • Tap Sources

      • Under Apps, make sure that Pokémon Go is listed as a continued source

    • For Google Fit (may vary depending on device and Bone):

      • Open up the Google Fit app.

      • In the Settings menu under Manage connected applications, make certain Pokémon Go is listed equally a connected awarding

      • If your Android device is incompatible with Google Fit, you will non be able to use Take chances Sync's fitness tracking feature. The HTC One M8 may be one such device.

Adventure Sync is crediting me with only a portion of my distance walked.

  • There may be a filibuster of upwards to several hours for the Pokémon GO app to sync with Apple tree Wellness or Google Fit to rails your steps, and so delight exist aware that the game may non always bear witness the almost up-to-engagement information on your distance walked. Restarting your app may help in this scenario.

  • Your device'southward battery saving style tin can disable the sensors required for Adventure Sync and may interfere with the functionality of this feature. Please disable your device'due south bombardment saving mode when using this feature. Battery-saving modes for Google Fit or Apple Wellness may also interfere with Adventure Sync, so please ensure those are turned off also in their individual app settings. Please note that Pokémon GO's Bombardment Saver mode will not touch Adventure Sync.

  • Fettle information that is manually entered into Apple Health or Google Fit will not count towards your Adventure Sync progress.

Pokémon GO is prompting me for location permissions every time I open up the app (iOS).

On certain iOS devices, you may exist asked to allow location permissions for Pokémon GO every fourth dimension you open up the app until you "e'er allow" location permissions. The first time you install the app, get a new phone, or uninstall/reinstall the app, yous may run into the following prompt:

Delight select "Allow While Using App" at this point. Later endmost the app, iOS volition trigger another prompt to confirm your location settings after some time:

Please select "Change to Always Allow" to ensure Risk Sync tin can accurately track location data while the app is turned off.

If you do not receive whatsoever of the iOS or in-game prompts, the best way to enable Adventure Sync is the following:

  • Get to iOS Settings -> Privacy -> Location Services -> Pokémon Get -> and plow Location Permissions to "Always"

  • In Pokémon GO, go to Settings and enable Adventure Sync

iOS may besides send additional prompts fifty-fifty subsequently selecting "Modify to Ever Allow" to remind users that the Pokémon Become is accessing your location. Adventure Sync will be turned off unless "Ever Let" is selected after seeing these prompts appear.

How exercise I disable Adventure Sync?

Uncheck the Adventure Sync choice in the Settings bill of fare.

Note: For devices with Android 10, Adventure Sync must be disabled via Pokémon Get'due south in-game settings. Disabling Activity Recognition via the Android Os won't fully disable Gamble Sync.